Click & Collect

Click & Collect

Here at Winchester Caravans & Motorhomes, we provide a click & collect service for our online store. At the checkout process simply select "click & collect", you will then shortly receive an email confirming your order, followed by another email when your order is ready to collect.

This helps to eliminate the delivery charge and also means you can get your items quicker!

Please note: On items that say "This item is sent direct from the manufacturer and is not held on-site" - these will still be available for click & collect however, they may take a few days to arrive with us. In this instance, you will receive an email making sure you are aware of this, along with an estimated delivery date as to when we can expect the goods to be delivered to us. You will then receive a final email once your order is here and ready to be collected.

Cancellations

If you wish to cancel a click & collect order at any time, please do contact us with your order number and full name.

For items that are held on-site, a full refund will be given and no restocking charge will apply.

For items that come direct from the manufacturer, if we are unable to cancel the order in time with the supplier and the goods are still delivered to us, a restocking charge of 10% will be deducted from the total amount, due to it being an item specifically ordered in to fulfill your order.